Change Manager

  • Brisbane

  • Australian

  • IT Change / Transition Management

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Position Details:

Change Manager
  • Be part of a successful and dynamic team
  • Major Government client
  • Brisbane based 5 month contract with possible 6 month extension


As Australia’s largest privately-owned IT Services Company conducting business Australia wide and in the Asia Pacific region, Dialog’s key focus is on delivering outstanding results to its many corporate and government clients using leading tools, technologies and methodologies. Dialog is a dynamic organisation which offers attractive career development to its people through diverse projects, training and mentoring in a collaborative atmosphere.

Dialog enjoys long-term relationships with Australia’s Peak Government and Corporate organisations. As a Dialog consultant engaging with these clients you will:
  • Work with key stakeholders to achieve world’s best practice processes in major projects
  • Work on a wide variety of interesting and challenging assignments
  • Work with colleagues in partnership with clients who are committed to achieving their business objectives
  • Enjoy salary above industry standard in a working environment in which effort, creativity and a positive attitude are highly valued
  • Have extensive training opportunities through the Dialog Academy, which offers over 1,500 IT and 800 Business Skills courses
  • Work with like-minded colleagues who share information and focus on the goal, driving the project and their careers further and faster
Dialog requires a Change Manager with excellent communication, interpersonal and stakeholder management skills to undertake a range of people-focused service delivery assignments in Brisbane. To be successful in this role, Dialog seeks people who have demonstrated expertise in the following:

Key Responsibilities/Accountabilities
  • Apply the OCMCE’s structured change management and communication methodology and framework to develop a customised and scaled approach for managing the impact of projects or initiatives
  • Design targeted communication campaigns to effectively communicate change to a wide range of internal and external stakeholders
  • Develop a tailored set of change management and communication artefacts and plans to ensure benefits of the program can be realised and embedded
  • Captures communication, change and training requirements and developing a plan to implement
  • Implement mechanisms for capturing, analysing and evaluating the change and communication effort and implement improvements and corrections in a timely manner
  • Support, influence and maintain effective relationships with and between key internal and external stakeholders to proactively manage needs, expectations, mitigate risks and address complex issues to support change
Skills and Capabilities
  • Experience working in a project environment with demonstrated knowledge of change and/or project management methodology, such as PROSCI, KOTTER, CHAMPS2, PRINCE2 or PMBoK, AGILE
  • Experience in supporting the creation of change management and communication artefacts e.g. Stakeholder impact analysis and engagement plans, communications and training plans
  • Experience executing change management plans and communications campaigns
  • Experience building consensus and campaigning for change across all functional areas within a business
  • Excellent organisation and planning skills
  • Ability to remain calm under pressure
  • Strong negotiation, presentation and relationship management skills
  • At least 5 years of experience in change management and engagement activities within a project environment
  • Demonstrated understanding of the ADKAR model (or other change management methodology), and its application in achieving adoption and usage is highly desirable
  • Experience and prior working knowledge of the heavy vehicle / transport industry and regulatory environment is highly desirable
  • Industry-recognised qualifications and/or relevant experience in change management and engagement is highly desirable
Established in 1979, Dialog employs over 1,200 people throughout Australia, and provides a wide range of information technology solutions to government and corporate clients.

At Dialog, our whole approach is based on four key values: Involved, Committed, Can Do, Always.

It's these values, applied to every project, which stand behind our success and ensure we are always client focused. These same four values underpin the relationship we enjoy with our people.

Join our team of professional, enthusiastic and experienced consultants, where communication, learning and knowledge sharing are prized. We offer an excellent benefits package.

Dialog is an equal opportunity employer.

Applicants should be Australian or NZ citizens or Australian permanent residents. If you are not an Australian or New Zealand citizen you will need to provide your passport and visa for our review.
Visit our website for more information.
  • Job Reference no: 11910103
  • Posted On: 08/02/2019
  • No. of Positions: 1
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